Shipping & Returns
Shipping Policy
At Mojave Black Co., we are committed to providing a seamless shipping experience for our customers. We take great care in packaging and delivering your orders in a timely manner. Our shipping methods are designed to ensure that your products arrive in perfect condition. We believe in transparent and reasonable shipping costs to make your shopping experience convenient and reliable.
Return & Exchange Policy
Our return policy at Mojave Black Co. is designed to make sure you feel confident about your purchases. If you've changed your mind or are dissatisfied with a product, we make the process of return or exchange straightforward and hassle-free. We believe that a clear refund or exchange policy is essential to build trust and reassure our customers that they can shop with confidence.
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We want you to love your candles! If you’re not completely satisfied with your purchase, you can return or exchange unused candles within 14 days of delivery. Please contact us at [your email] with your order number and reason for return. Damaged items can be exchanged or refunded if reported within 7 days of delivery with a photo of the damage. Shipping costs for returns are the customer’s responsibility unless the item is damaged or incorrect.